MALVERN, PA. — Nichole Ritz joined The Institutes as director of member knowledge for the CPCU Society on March 12, 2013. She is...
Customer service professionals, in a way, are your company. They are in the front lines dealing with customers, and their skills can spell the...
PandemicsMany companies believe it’s unlikely that a pandemic could significantly impact their operations. This attitude is changing,...
Proud to Be a CPCU
When I graduated college with a degree in insurance from the University of Miami, I soon landed a job at a medium-size...
The Information Technology and Personal Lines Interest Groups developed the “Personal Insurance Technology — Usage-Based Auto...